Privacy-Alexa-Skill

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Effective Date: 25 April 2026

Communicast Ltd (“we”, “our”, or “us”) operates this Alexa Skill (the “Skill”).

This Privacy Policy describes how we collect, use, and protect personal data when you use the Skill, in accordance with the General Data Protection Regulation (GDPR) and UK GDPR.

1. Data Controller
   Communicast Ltd is the data controller for personal data processed through this Skill.

Contact Details:
Email: info@communicast.uk

2. Personal Data Collected
   When you use this Skill, we may process the following personal data:

• Voice input data (your spoken requests to Alexa, processed by Amazon)
• A pseudonymous user identifier provided by Amazon Alexa
• Usage data such as timestamps and interactions with the Skill

We do not collect:

• Names, addresses, or contact details
• Payment or financial information
• Precise location data

3. How We Use Personal Data
   We use personal data solely to:

• Provide and operate the Skill’s functionality
• Respond to user requests
• Improve performance and reliability
• Monitor for misuse or technical issues

4. Lawful Basis for Processing
   We process personal data under:

• Legitimate interests (to operate and improve the Skill)
• Legal obligations (where required by law)
• Consent (only where explicitly required)

5. Data Sharing
   We do not sell personal data.

Personal data may be shared with:

• Amazon (as the Alexa platform provider)
• Service providers supporting hosting or analytics
• Authorities if required by law

6. Data Retention
   We retain personal data only for as long as necessary to operate the Skill and fulfil legal obligations. Data is periodically reviewed and deleted when no longer required.
7. International Data Transfers
   Data may be processed outside the UK or European Economic Area. Where this occurs, appropriate safeguards such as Standard Contractual Clauses are applied.
8. Your Rights
   Under GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Request data portability
• Withdraw consent where applicable

You may also lodge a complaint with the Information Commissioner’s Office.

9. Data Security
   We implement appropriate technical and organisational measures to protect personal data. However, no system is completely secure.
10. Children’s Data
    This Skill is not directed at children under 13, and we do not knowingly collect personal data from children.
11. Third-Party Services
    This Skill operates on Amazon Alexa infrastructure. Use of Alexa is subject to Amazon’s own terms and privacy policies.
12. Changes to This Policy
    We may update this Privacy Policy from time to time. Updates will be posted with a new effective date.

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TERMS AND CONDITIONS
Communicast Ltd

Effective Date: 25 April 2026

1. Acceptance of Terms
   By enabling or using this Skill, you agree to these Terms.
2. Description of Service
   This Skill provides voice-based functionality through Amazon Alexa. Features may be updated, changed, or discontinued at any time.
3. Permitted Use
   You agree to:

• Use the Skill only for lawful purposes
• Not misuse or interfere with the Skill
• Not attempt unauthorised access to any system

4. Privacy
   Your use of the Skill is subject to our Privacy Policy, which complies with the General Data Protection Regulation.
5. Intellectual Property
   All rights in the Skill, including content and technology, are owned by Communicast Ltd or its licensors.
6. Disclaimer
   The Skill is provided “as is” and “as available” without warranties of any kind, including accuracy, reliability, or availability.
7. Limitation of Liability
   To the fullest extent permitted by law, Communicast Ltd shall not be liable for any indirect, incidental, or consequential damages, including loss of data or profits.
8. Third-Party Services
   The Skill depends on services provided by Amazon. We are not responsible for third-party platforms.
9. Termination
   We may suspend or terminate access to the Skill at any time without notice.
10. Governing Law
    These Terms are governed by the laws of England and Wales.
11. Changes to Terms
    We may update these Terms at any time. Continued use of the Skill constitutes acceptance of any changes.
12. Contact
    Communicast Ltd (About Basingstoke) c/o IncuHive, Brunel House, Stephenson Rd, Houndmills Rd, Basingstoke RG21 6XR
    

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