Privacy Policy - About Basingstoke

Effective Date: 01 MARCH 2026

This Privacy Policy explains how About Basingstoke (aboutbasingstoke.com) (“we”, “us”, or “our”), owned and operated by Communicast Ltd, collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are
About Basingstoke is a UK-based website operated by Communicast Ltd. We act as the data controller for any personal data you provide to us.

If you have any questions about this policy or your data, you can contact us at:
Email: data@communicast.uk

What Data We Collect
We may collect and process the following types of personal data:

Identity Data: name, username or similar identifier
Contact Data: email address or other contact details you provide
Technical Data: IP address, browser type, operating system, and device information
Usage Data: information about how you use our website
Communication Data: any messages, enquiries, or feedback you send to us

We do not intentionally collect sensitive personal data unless you voluntarily provide it.

How We Collect Your Data
We collect data in the following ways:

When you contact us via forms or email
When you subscribe to newsletters or updates
When you browse our website (via cookies and analytics tools)
When you interact with features or services on our site

How We Use Your Data
We use your personal data for the following purposes:

To respond to enquiries or communications
To provide and maintain our website and services
To improve user experience and analyse website usage
To send updates or marketing communications (only where consent is given)
To comply with legal obligations

Our lawful bases for processing include consent, legitimate interests, and legal obligations.

Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience and analyse traffic.

Cookies may include:

Essential cookies: required for site functionality
Analytics cookies: help us understand how users interact with the site
Preference cookies: remember your settings

You can control or disable cookies through your browser settings.

Sharing Your Data
We do not sell your personal data. We may share your data with:

Service providers (e.g., hosting, analytics providers)
Professional advisors where necessary
Authorities where required by law

All third parties are required to respect the security of your data and process it lawfully.

International Transfers
Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as adequacy regulations or standard contractual clauses.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.
Your Rights
Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data
Object to processing
Request restriction of processing
Request data portability
Withdraw consent at any time (where applicable)

To exercise your rights, please contact us using the details above.

Data Security
We have implemented appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Complaints
If you have concerns about how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Website: https://ico.org.uk
Phone: 0303 123 1113

We encourage you to contact us first so we can address your concerns.